Medical World

"Raising your expectations for over 20 years"



At your privacy is a priority. does not sell or exchange customer information with anyone else. We share relevant information only with those parties entrusted with the processing of your account and the fulfilment of your order. We have established procedures to protect your privacy – and we uphold them vigorously.

Customer information is gathered so we can serve you better. We make every effort to ensure its security and to treat your information responsibly. When you become a customer, we ask for your name, address and phone number. We do not store credit card information online. Your order history information is maintained in order to service your account.

Credit card transactions are subject to routine searches from time to time. undertakes these searches in association with licensed credit agencies to detect and prevent fraud.

From time to time, we may email you in order to update your account, or to give you information that we hope might interest you. If you don't want us to get in touch, simply edit your account details.

What information is collected?

When you visit our system automatically notes which browser and Internet Provider (IP) you used for access. This information is useful because it helps us to create a site that offers you the best possible shopping experience.

What if I don't want to send personal information over the Internet?

Simply use like a catalogue to look up the products you want, then phone on 0121 580 6600 to order them. Any information you give to Medical World Limited, by telephone or the Internet, is stored on a secure server.

Cookie policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This website uses the following cookies:

Item Cookies Purpose More information
Google Analytics _utma
Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Analytics Privacy Policy. You can choose to opt out of Google Analytics.

These cookies are provided by a third party who could change their cookies in future outside of our control. We will review this policy regularly for any such changes.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

How can I change, correct, or update the information on my account?

Internet buyer – Edit my account to change details of address or telephone number.
Credit account buyer -  ring 0121 580 6600 to change your details.

Did you know?
You can also set up a Standing Order online using your Credit Account (Credit Account holders only).

Taking the stress and hassle out of repeat ordering. (Find this feature by clicking 'Your Account' and then selecting Standing Orders)

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